You will be part of a support team that answers incoming calls of a technical nature relating to a range of products or services with the objective of resolving / escalating the customer’s issues as quickly as possible. The calls will be from customers of VoizTech using the VoiZIP Products and Services both locally and internationally.
n addition to this, you will be expected to pro-actively identify areas for service and procedural improvement and undertake outbound calls as and when necessary.
The Requirements:
Minimum Diploma in IT or a Degree in any field. Those with Technical certifications or experiences will be an added advantage
At least 1 year experience in IT Support related position
Strong command of spoken and written English is compulsory; the ability to communicate in other languages will be an advantage
Fundamental networking knowledge is essential.
Must be able to work on shifts if required
Able to start work immediately
The Benefits:
Attractive salary package (commensurate with experience and qualifications)
Performance related bonus every year
Reward and recognition Programs
Dynamic work culture with active employee well being activities
Comprehensive training and career development opportunities
Principal accountabilities advertised here represent only part of total job functions; and is by no means an exhaustive representation of the entire job scope.
How to apply
We pay an attractive remuneration package commensurate with your qualifications and experience. If you think you are the right person, please write or email us with a comprehensive resume giving full details of academic qualification, work experience, current and expected salary, and other personal particulars to the following:
Human Resource Department VoizTech Communication Sdn Bhd (689372-D)
No. 33, Jalan USJ 19/2, 47630 Subang Jaya, Selangor Darul Ehsan
